Amplexor co-hosted the February Meet Up of the Luxembourg-Poland Chamber of Commerce (LPCC). Themed around ‘How digitization is changing business’, the networking event was held last 28 February, at the creative co-working space - The Office.
Our speakers at the event, Anne Lux, and Kevin De Wilde, engaged the audience with an interactive presentation on how the rise of technologies like AI (artificial intelligence), IoT (Internet of Things), cloud computing, big data and automation is transforming our lifestyles and the way organizations operate.
Anne started by taking attendees on a journey through the evolution of workplace over time. Starting from the 80s, when business communications were documented in hard copies through to the present, modern day workplaces – where every day, new tools and technologies emerge. Digitization is already accelerating business processes and making collaboration easier, but it’s also influencing customer expectations and the way they engage with brands. Kevin picked up on this trend to detail the challenges evolving customer demands pose for companies who wish to remain competitive in this digital age. He highlighted how customers are no longer satisfied just with quality products and good services but expect personalization in every interaction.