In the retail sector there’s relentless competition with other retailers to attract, engage and retain customers. Consumer demands are constantly evolving, and innovative technologies are continually revolutionizing the retail landscape.
To gain an advantage over their competition, retailers have been managing digital transformation, seamless omni-channel experiences and embedding the “Voice of the Customer” into their operations and customer journey, while completely rethinking their buyers’ in-store experiences.
CX Exchange Retail is the meeting place for the most senior executives in the retail sector to connect with the largest retail brands and discover how they are transforming their businesses into customer-centric organizations. In addition to cutting-edge break-out sessions, attendees will have exclusive opportunities to meet with innovative, future-thinking customer experience solution providers.