Amplexor Business Breakfast: Customer documentation 4.0 – trends and innovations

24 July 2017

8:30 AM - 12:00 PM
with experts from Trumpf, Kärcher, RE‘FLEKT and Amplexor
@ Steigenberger Graf Zeppelin Hotel, Stuttgart

The fourth industrial revolution is changing the traditional business models at a faster pace. Technologies such as machine learning, artificial intelligence, augmented and virtual reality and robotics are altering the way we live, work, and how we collaborate and communicate with partners, suppliers and customers. 

On our next business breakfast in Sttuttgart we will gather leading technical documentation and marketing experts to discuss the impacts of these changes and the emerging opportunities for their customer communication. 

Find out how innovative companies such as Trumpf and Kärcher are facing the current challenges and how the experts from RE'FLEKT and Amplexor foresee to end the shadowy existence of the customer documentation in PDF format. Be inspired by the latest user experience trends for customer documentation and learn how you can easily tailor your information to your customers' profile and needs.

Meet us in Stuttgart to share experiences and know-how and take the unique opportunity to explore the practical use of innovative technology for interactive documentation through our interactive demo-sessions of augmented and virtual reality applications. 

We look forward to welcoming you on 24 July at the Steigenberger Graf Zeppelin Hotel!


8:30        Welcome reception and networking breakfast

9:00        Amplexor Welcoming and Keynote: Customer communication for the Fourth Industrial Revolution
                    Marc Haarmeier, Amplexor

9:30        Augmented and Virtual Reality in practice
                    Jannik Hol, RE’FLEKT

10:00        Panel discussion – Customer Documentation 4.0, trends and innovation
                    Moderation: Monika Höge, Amplexor
                    Industry experts:
                        Frank Neidhart, TRUMPF GmbH & Co. KG
                        Katrin Springborn, Alfred Kärcher GmbH & Co. Kommanditgesellschaft
                    Augmented Reality Specialist: Jannik Hol, RE’FLEKT
                    Consultant: Andreas Ljungström, Amplexor

11:00        Networking appetizers with AR/VR interactive demos

12:00        Closing


Steigenberger Graf Zeppelin Hotel
Arnulf-Klett-Platz 7
70173 Stuttgart


We can support your business digital transformation by leveraging your content related processes.

Digital transformation is already a concern for companies across industries in the international context: how can technological development support business development?; how can companies remain competitive in today's global market?; what impacts might be expected in a company's value chain?

These transformation processes need to be accompanied and supported by the right content workflows: which content is created where, how, why and for whom? How to make this content efficiently available to each recipient? How to integrate new media formats such as virtual and augmented reality into technical communication? How to integrate technical documentation into the customer journey? How to break information silos and make sure all your business communication is global and consistent?

As a complete content management specialist, Amplexor supports your content strategy and processes, sets up the suitable systems, creates the multilingual content and manages it consistently. This comprehensive content expertise features Amplexor either as a project-specific partner, as content service provider or an integration partner, who can provide the complete infrastructure.