Translation Project Manager with German

Basque Country, Vitoria-Gasteiz

Description

Is innovation your cup of tea? Love the idea of working on international projects in a rewarding and dynamic environment? What are you waiting for? Embrace the future with us!

We are a global leader in language, content and digital solutions. For more than 30 years, we have been helping renowned organizations grow their brands internationally through innovative websites, efficient intranets, collaborative platforms and expertly translated content. We are proud to say we are well known across industries and geographies and have the privilege of working with some of the world’s largest companies.


About the role:

A Translation Projects Manager (internally called Service Manager) is responsible for the day-to-day management of customer translation orders and client management according to the customer requirements and AMPLEXOR standards. This person will work on customer service deliveries under the responsibility of a Service Unit Manager in our office in Vitoria (Spain)

Responsibilities

  • Plan and allocate jobs and control workflow of translation projects
  • Deliver projects according to customer requirements and agreed methodology
  • Monitor and maintain Key Performance Indicators (quality, productivity, profitability)
  • Manage client relationships at first level operational contacts, representing the organization to the customer; ownership of customer satisfaction
  • Perform Quality Assurance checks to translated texts according to customer requirements and agreed standards
  • Act as a back-up for other Service Coordinator colleagues
  • Complete project related administration
Requirements
  • Solid knowledge of German and English languages
  • Degree in translation or project management
  • Juniors candidates are accepted but experience in project management and/or customer service and/or translations are a plus
  • Motivation and flexibility in order to meet tight deadlines and organize heavy workloads
  • Solution-oriented attitude and initiative
  • Good communications skills
  • Ability to work individually or as part of a local or virtual team
  • Knowledge of CAT Tools (Specially Across) is a plus (Not mandatory)
Benefits

Job Location : Office in Vitoria-Gasteiz (Basque country) - This is an IN-HOUSE position - No possibility to work remotely

-Please send your CV in ENGLISH-

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