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Retail Restart
It's a new era of retail – here's everything you need to know now!
Lessons
2021 and beyond: 10 Lessons for the Retail Industry
Yes, retail does see itself in just another turmoil. Whereas digitalization had been on the plate for a long time, the appetite was unstable – often due to a lack of clear vision and strategy. But in 2020, the world went fully digital in a surprise attack, ready or not. And the biggest lesson learned was one many retailers are still not well prepared for: in a digitalized business, personalization takes it all.