Amplexor Roundtable Discussion at GlobalSake
12:30 PM PDT
Forecasting the Future: How will the Customer Journey Evolve?
Sharon Austin, Director of Content Solutions
Amplexor’s Sharon Austin, Director of Content Solutions will be the host of the Amplexor Roundtable that will cover the evolving digital landscape and its impact on the customer journey on both the local and global scale.
As we all know, 2020 has dramatically changed the way we interact with our customers, which is why the focus will lie on the fast-tracked changes digital transformation has and still is going through, from: influencing touchpoints, channels, formats, behaviors and expectations.
Make sure to join us for a thought provoking discussion about the customer journey through changes we’ve witnessed already, as well as future expectations, by taking a proactive approach towards actively planning the future of global customer engagement.