Quality & CSR
AMPLEXOR is firmly committed to providing its customers with high-quality solutions and services.
Since 1997, we have regularly and continually passed annual quality audits and recertification assessments in order to continue to provide our customers with certified services for: consultancy, system integration, language services, content and document management, and outsourcing of customer processes throughout the content management lifecycle.
Quality Management System
Our ability to consistently provide products and services that comply with regulatory requirements is demonstrated with this certification. We have built upon this foundation to ensure full customer satisfaction, and it forms the basis for a number of other standards relating to particular aspects of our business.
QMS for aviation, aerospace & defense industry
This certification, related to our French offices in Montigny, Toulouse and Carquefou, ensures our service offering for civil and military aviation and aerospace meets the highest quality requirements of our clients in this industry. This certification applies to the design, development and implementation of information management solutions, provision of language and content management services, for the areas of: Technical documentation authoring and drawing; Process, compliance management and content architecture consulting; Software application development and implementation; Software application maintenance and hosting; Translation and interpreting.
Translation Services standard
This standard (former EN 15038:2006) is issued specifically to translation companies and translation services providers who follow strict quality requirements as part of their translation services offering. It sets out requirements for the core processes, resources, and other elements necessary for the delivery of a quality translation service that adheres to customer and service specifications.
Medical Devices - Quality Management Systems
This standard establishes the requirements of quality management systems for medical devices, with focus on regulatory requirements compliance. Being ISO 13485 certified provides the foundations for AMPLEXOR Life Sciences to address the medical device directives, regulations and responsibilities as well as demonstrate a commitment to the quality of the medical devices industry as a service supplier.
Application of risk management to medical devices
By complying with the requirements of ISO 14971:2007, AMPLEXOR Life Sciences ensures the consistent assessment and mitigation of risks throughout all stages of our service provision as suppliers for the medical devices industry.
We ensure that risk management is thoroughly documented and conducted throughout the service delivery, from initial planning to delivery and post-delivery, where applicable.
Information security management
This standard specifies the requirements for establishing, implementing, maintaining and continually improving an information security management system within the context of the organization. Being ISO 27001 certified provides AMPLEXOR with the means to identify the risks to the information security and put in place the appropriate controls to help reduce the risk.
*certification in progress
Corporate Social Responsibility
We at AMPLEXOR take the sustainability challenges to our society very seriously, and this is why we have integrated corporate social responsibility in the heart of our business strategy. In a world subject to increasing international competition, we want to make sure we adapt and adopt the best practices in the market regarding social responsibility.
CSR is a core value for our organization, and to weave our social, economic, and environmental responsibilities into our activities we have our Sustainability Model (engaging our people, managing our carbon footprint, contributing to society, and creating economic value). Our model adheres to the principles of ISO 26000 Social Responsibility and United Nations Global Compact, assuring that we are in line with international best practices and the needs of our business.
As a proud member of the United Nations Global Compact (UNGC) since 2010, we adhere to and work by their principles. These principles are grouped into 4 themes: human rights, working standards, the environment, and the fight against corruption. It is very important to us to respect the ten principles of the UNGC and to secure our stakeholders’ backing.
Report any suspected violation of principles
We at AMPLEXOR follow strict values of conduct and are very committed towards engaging effectively with our stakeholders: respecting, considering and responding to their interests the best we can.
We encourage all of our clients, suppliers and partners to report any suspected violation of principles by AMPLEXOR representatives.
Keep in mind that our company will thoroughly investigate all good faith reports of violations.
Any information supplied in regard to a particular case will receive professional and confidential treatment.