Events

 

Adobe Business Exchange 2009

In the world of content management, open source alternatives have long been limited to web content management solutions. During the last couple of years we have seen the arrival of new open source projects which not only cover web content management but also other ECM disciplines like document management, digital asset management, collaboration, search and even records management.

What is e-government?

E-government are the services and information that the government is offering to its citizens, employees and/or enterprises in a digital way. E-government can be done through different means and channels:

Le nouveau “document management solution” est arrivé près de chez vous – Introducing EMC Documentum 6

Document Management Systems (DMS) have been around for over 15 years. But the high cost of the DM software solutions, the lack of usability for end-users and the complex implementations and integrations have hampered the wide spread adoption of these type of solutions. All this has changed dramatically over the last couple of years: software prices have collapsed, usability has been improved spectacularly. Implementations also go a lot smoother due to an explosion of out-of-the-box functionalities and the adherence to open standards by most leading players.

How organizations adopted Sharepoint technologies

The Microsoft Sharepoint 2007 platform has had a major impact on the world of Enterprise Content Management. It gave a significant boost to the ECM market by bringing an affordable and user friendly product to the market. Apart from being a huge commercial success it also forced a lot of classic ECM software vendors to adapt their products and offer integrations with the omnipresent Sharepoint platform.

Building next generation forms and interactive web applications

Over the past decade, organizations have invested heavily in their online channels. Customers, partners and suppliers enjoy the convenience of accessing your products or services when and where they want. Interaction with the user however has not been a big success. Online applications and forms, which should connect people outside your organization to internal applications, are often too cumbersome for the user or just not integrated with your back-end applications. This results in customer attrition, costly paper-based processing, overloaded call centers, lengthy cycle times, costly errors and workarounds and missed opportunities.

How web analytics, performance management and iterative web design lead to better websites.